Advance Auto Parts

Message: My husband lost his ear buds and zombie was exceptional at helping us find them. He went above and beyond to find them. What a great employee, they are really hard to find these days.

Message: I am not a “car” person. I see a car as something that get gets me from point A to point B. I needed a new battery and wipers and was going to take it my mechanic- which meant I would have to make an appt, leave the car, get a ride to work and then a ride back to the car. It was suggested that I call advance auto parts - they could probably do it right away. First- they were very helpful over the phone and when I came in they were fantastic. I Will absolutely be back. I loved Jarrod! And the other folks that helped me out.

Message: They pulled my old battery and replaced it super fast.

Message: Tony saved me a huge hassle today by saving me from buying the wrong wiper blades. He took the time to look at my car because he suspected the computer had selected the wrong ones. After I paid he installed them for me. Excellent customer service!

Message: I went in today and the store was very busy and all the employees were taken up by other customers. Then a girl came from the back to help me. Her name was Katelyn. She was if not one of the most professional counterwoman I have ever been helped by. She helped me get the proper wipers blades and offered to put them on my Duramax for me. I said yes and we went outaide, but striggled a bit because of the height of the truck. She asked me for a second and came out an employee named Jared and he was very kind and put them on and showed us both his trick to making it easy. I could not ask for better customer serivce.

Message: Very helpful very nicely set up auto parts store the associate was very helpful just to get me the right size hose that she needed to cut in the back and even invited me to look at the hoses to compare the sizes most stores don't care this one does and most stores are very overpriced I only paid $2. 50 for a fuel line a footlong that is a great deal.

Message: I needed windshield wipers so i stopped in, to see what i can find. The guy asked if there's anything that he help me with right away, great customer service to bat. I told him the make and model of my vehicle and he began to tell me how great the trico black windshield wipers were and what there made from, scuba and teflon he said.. he really tried to sell me on this brand. I went out side to pull one of my windshield wipers off to show him that i had the trico black w/w that he was praising. Well lets just say that they were not what he said they were and tried blaming me for improper usage, like really man so it's not the product itself? I told him that I'm going with a different brand and that i was disappointed in this product. My point is when you sell a product in your company and that product fails your company fails too. Great customer service bad customer product.